{"id":2289,"date":"2026-05-29T05:42:35","date_gmt":"2026-05-29T05:42:35","guid":{"rendered":"https:\/\/lakamsani.me\/blog\/2026\/05\/29\/the-customer-who-complains-is-not-your-problem-the-one-who-went-quiet-already-is\/"},"modified":"2026-07-21T04:21:04","modified_gmt":"2026-07-21T04:21:04","slug":"the-customer-who-complains-is-not-your-problem-the-one-who-went-quiet-already-is","status":"publish","type":"post","link":"https:\/\/lakamsani.me\/blog\/2026\/05\/29\/the-customer-who-complains-is-not-your-problem-the-one-who-went-quiet-already-is\/","title":{"rendered":"The customer who complains is not your problem. The one who went quiet already is."},"content":{"rendered":"<p>The customer who complains is not your problem. The one who went quiet already is.<\/p>\n<p><small><em>Originally posted on <a href=\"https:\/\/x.com\/lakamsanik\/status\/2060235332013195319\" target=\"_blank\" rel=\"noopener\">X<\/a><\/em><\/small><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The customer who complains is not your problem. The one who went quiet already is. Originally posted on X<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-2289","post","type-post","status-publish","format-standard","hentry","category-x-posts","wpcat-19-id"],"_links":{"self":[{"href":"https:\/\/lakamsani.me\/blog\/wp-json\/wp\/v2\/posts\/2289","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lakamsani.me\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lakamsani.me\/blog\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/lakamsani.me\/blog\/wp-json\/wp\/v2\/comments?post=2289"}],"version-history":[{"count":1,"href":"https:\/\/lakamsani.me\/blog\/wp-json\/wp\/v2\/posts\/2289\/revisions"}],"predecessor-version":[{"id":2314,"href":"https:\/\/lakamsani.me\/blog\/wp-json\/wp\/v2\/posts\/2289\/revisions\/2314"}],"wp:attachment":[{"href":"https:\/\/lakamsani.me\/blog\/wp-json\/wp\/v2\/media?parent=2289"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lakamsani.me\/blog\/wp-json\/wp\/v2\/categories?post=2289"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lakamsani.me\/blog\/wp-json\/wp\/v2\/tags?post=2289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}