Customer feedback is overrated. Henry Ford didn't ask customers what they wanted. Steve Jobs ignored focus groups. Your job is to build what customers need, not what they ask for.
Serial entrepreneur, AFoundery venture studio founder, angel investor, mentor, and public speaker. Harvard Business School alumnus. 20+ years building ventures across USA, Mexico, India & Nepal. 30+ startup investments via TheSeedFund.vc.
Customer feedback is overrated. Henry Ford didn't ask customers what they wanted. Steve Jobs ignored focus groups. Your job is to build what customers need, not what they ask for.
AI tools did not give small teams superpowers. They gave average operators the ability to produce average output faster. The gap between sharp and mediocre just got wider, not smaller.
A co-founder you met at a hackathon is not a co-founder. That is a stranger with shared enthusiasm. Real partnership gets tested in the bad months, not the launch week.
Your best employee leaving is not a betrayal. It is the bill for the ceiling you put on them. You built the cage. They just finally found the door.